Privacy Policy

1. Overview

FatwaAI (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use the FatwaAI mobile app and website (the “Service”), and how we use it.

In short: we collect analytics about crashes and normal product usage so we can keep the Service reliable and improve it. We do not sell your personal information, we do not build advertising profiles from your activity, and our team does not read or review your messages.

2. Information we collect

We generally collect only what is needed to operate and improve FatwaAI:

• Usage analytics. Events about how the app is used in normal conditions (for example, which screens are opened, feature usage, and performance signals). This helps us understand what works and what needs fixing. These events are about product behavior — not a review of your private questions by our staff.
• Crash & diagnostic data. Technical logs when the app crashes or fails (device type, OS version, app version, and related error details) so we can diagnose and fix bugs.
• Service data you provide. Content needed for the app to answer your questions automatically and personalize the experience — for example questions you ask, tradition/madhhab preferences, appearance settings, and (on paid plans) conversation history stored for your device. This data is processed by the Service to generate answers; it is not monitored or read by our team.
• Device identifiers. Anonymous or pseudonymous device-based identifiers that allow usage without requiring an account to start.
• Purchase information. If you subscribe, payment processors (such as Apple or Google) handle billing. We receive subscription status needed to unlock plan features; we do not store full payment card numbers.

We do not otherwise collect sensitive personal profiles, contacts, precise location for advertising, or similar data unrelated to providing FatwaAI.

3. Your messages

Your questions stay between you and the app. Our team does not view, read, or manually review your conversations. Messages are processed automatically so FatwaAI can retrieve relevant fatwas and return an answer with sources. We do not use your conversations to build advertising profiles or sell message content.

4. How we use information

• Provide answers grounded in our curated fatwa corpus and show sources (automated)
• Apply your tradition and madhhab preferences
• Enforce fair usage credits and plan limits
• Monitor reliability, investigate crashes, and improve product quality
• Communicate about the Service when necessary (for example, support replies you initiate)

5. Analytics & crash reporting

We use analytics and crash-reporting tools to collect the usage and diagnostic data described above. These tools help us see both normal app behavior and failures — for example screen flows and crash stacks — not to have humans inspect the text of your questions. We configure them for product improvement, not for selling data to advertisers.

6. Sharing

We may share limited information with:

• Infrastructure and analytics providers that process data on our behalf
• App stores / payment processors for subscriptions
• Authorities when required by law

We do not sell your personal information.

7. Retention

We keep information only as long as needed for the purposes above — for example, while your history or subscription remains relevant, or for a reasonable period of analytics and crash diagnostics — then delete or anonymize it when no longer needed.

8. Your choices

• You can adjust tradition, madhhab, and appearance preferences in Profile
• You can stop using the Service and request deletion of associated data where applicable
• Device and OS settings may also limit certain analytics or tracking

9. Children

FatwaAI is not directed at children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Service after an update means you accept the revised policy.

11. Contact

Questions about privacy: support@fatwaai.app